And now for a personal story about a time when a technological solution has led us astray and made us worse off…

If you’re a professional writer looking to pivot to UX writing, fear not: you already have a lot of hard-earned skills that you can put to work.

How do we know if UX copy is good? While it varies across industries and brands, here are five things we UX writers strive for in crafting copy, no matter what product we’re working on.

Whether you’re a freelancer working with a client or part of a product team, as a UX writer, you need to understand the product inside and out. The more you know, the better chance you have of getting it right.

UX writers aren’t just grammar nerds who fill in the Lorem ipsums with real words. They’re a rich asset to a product team, and they bring to the table traits that are essential for designing good user experiences.

Whether you're just starting out or have been in business for a while, building positive and productive relationships with clients is crucial. Here are 5 steps to guide you in your client journey.

We UX writers are here to delight users with our copy. But what delights us? Let’s dive into 5 things that make me so happy.

I’m 10 years in and still learning something new every day. Here are 5 things I wish I had known when I was just getting started.

When I was first getting started in UX writing, one of the things that stood out to me was the use of personas. In the years since, I’ve ditched personas, especially for products, in favor of archetypes. Read on to learn why.

A few weeks ago I posted about why companies care (or should) about UX writing. Now I’m back here to share why you should care about UX writing, especially if you’re a freelance writer looking for a new niche or focus.